All CollectionsTechnical SupportIgnite Wired (Heating and Hot Water)Ignite Wired (Heating and Hot Water)Heating and Hot WaterJBy James Hunter1 author·21 articlesIncorrect TemperatureIf your thermostat shows the wrong temperature, you can adjust the temperature offset in Settings for small differences (±5°C). Larger errors may indicate a sensor issue. Contact Inspire for support.How do I change the batteries?Changing batteries on Ignite WiredHow do I change Optimized Start?When in Auto mode, it preheats your room so it reaches the set temperature at the start of a schedule, rather than beginning to heat at that time. Note, this…How do I get a previously hidden unit back?Restore a hidden unit by selecting “Show Me” in the Settings page of the App or Web Interface. This will make the unit visible again on your account so it…How do I hide a unit from my account?Hide a unit by selecting “Hide Me” in Settings via the App or Web Interface. This temporarily removes it from view (e.g. unused channels). To permanently remove a unit, such…How do I link a Calendar to my Thermostat?Go to Calendar, then Calendar Setup in the App or Web Interface. Follow the video guide for step-by-step instructions on setting up and managing your calendar.How do I name my Thermostat?Set a name for your Thermostat in the Settings page of the App or Web Interface. This helps you identify your device, especially if you have more than one. A…How do I set and use the boost?Set Boost time and temperature in Settings. Activate Boost via the App, Web Interface, or thermostat. If Boost Only is enabled, tap the left side of the screen - or…How do I set Locks on my Thermostat?Use the Locks page to restrict Thermostat functions. Options include blocking registration, restricting temperature changes, setting min/max limits, and locking specific features.How do I set my Heating Schedules?Set up heating schedules in the Schedules page of the App or Web Interface. Use the provided video guide for step-by-step instructions to create and manage your heating schedule.How do I set the Frost Temperature?Set the Frost Temperature in the App or Web Interface under Settings. When the Thermostat is in Off mode, it will continue to protect the room by ensuring the temperature…How do I set the Time Zone?Set your Time Zone in the Settings page of the App or Web Interface to ensure your heating schedule and system timings run accurately based on your local time.Pressing CH Mode and HW Mode does not bring up C1This articles describes why you do not get C1 on your Thermostat.How do I use your API?The API allows integration of Inspire Home Automation thermostats with external systems and is intended for software engineers. Documentation is available online.How do I set my Hot Water Schedule?Set up hot water schedules in the Schedules page of the App or Web Interface. Hot water schedules is set in a similar way to your Heating schedulesWhat is Optimized Temperature Control?Optimized Temperature Control learns how quickly your property heats and cools, adjusting heating cycles to maintain a more consistent temperature. Unlike standard hysteresis control, it reduces temperature swings and improves…How do I connect the Ignite Smart Sensor to my Thermostat?This article takes you through how to connect (pair) an Ignite Smart Sensor to your Ignite Wired system. This should only need doing once.How do I switch to a different Heating Schedule?This articles shows you how to set the active schedule, e.g. switch between summer and winter schedules (sometimes referred to as profile or program)Can I still control the heating if the Thermostat is disconnected?If your thermostat loses its Wi-Fi connection, it will continue to follow its existing heating schedule. Current boost and lock settings will remain active, but remote access and setting changes…How do I view Signal Strength?You can check signal strength from the app, on the Thermostat or directly on the Smart Sensor. A stronger signal helps ensure reliable communication between your devices.Choosing the Best Location for Your Inspire SystemThis article describes how to position your Inspire devices to ensure you have a good WiFi and RF Signal