All CollectionsInstallersGeneral Installation TroubleshootingGeneral Installation TroubleshootingFind answers to General Installation queries here.JMBy James Hunter and 1 other2 authors·12 articlesWhere can I find your User Manuals?Location of User / Installation manuals / Tenant Operating InstructionsDo your Thermostat support Boiler Modulation (OpenTherm)?OpenTherm boiler modulation is not yet supported on our thermostats. However, the Ignite Touch and Ignite LITE are OpenTherm-ready, and support is planned for release later this year as part…Replacing a ReceiverReplacing a receiver requires pairing your thermostat (and any sensors) with the new receiver, then registering it to your account. Your previous receiver will remain on your account and can…Will your thermostat work if installed outside UK?Do we sell outside of the UK.I do not have an existing room thermostat. Can I still install an Inspire Smart Thermostat?Yes. You can install an Inspire Smart Thermostat even if your property does not have an existing room thermostat, as our systems can operate wirelessly.What do I need to install a Smart Thermostat in my property?To install an Inspire Smart Thermostat, you'll need a Wi-Fi internet connection and a heating system that supports external controls.Will this work with my central heating system?Inspire Smart Thermostats are compatible with most central heating systems that support external controls. Compatibility depends on the type of heating system you have.Does your system work with multi-zone heating systems?Yes. Both the Ignite Touch and LITE thermostats support multi-zone heating, allowing you to control each zone independently from a single account.Can I control my underfloor heating?Yes, Inspire Smart Thermostats are compatible with many underfloor heating systems. Compatibility depends on the type of system you have.Do you offer an installation option?We do not offer an installation service directly, but our thermostats can be installed by most qualified electricians, plumbers, or heating engineers.Can I install myself?Installation must be carried out by a qualified electrician or heating engineer in accordance with BS 7671. Always isolate the circuit before work. Only Smart Sensors, Signal Boosters, and wireless…Can I control radiators individually?Individual radiator control is only possible if your heating system is divided into separate heating zones.