All CollectionsWIFI / Internet ConnectionsPlease Select Unit TypeNS SeriesNS SeriesNS1001, NS1002,NS1003JBy James Hunter1 author·2 articlesNS1001 Pairing GuideLearn how to pair your thermostat with the Internet Gateway if units fail to connect. Follow simple steps using the Gateway pairing button and Thermostat keys to restore communication.NS1002 Pairing GuideLearn how to pair the NS1002 thermostat, relay module, and internet gateway. Step-by-step instructions to reconnect devices if communication is lost, including RF pairing indicators and troubleshooting guidance.