All CollectionsTroubleshootingPlease Select Unit TypeIgnite WiredIgnite WiredIgnite WiredJMBy James Hunter and 1 other2 authors·6 articlesIncorrect TemperatureIf your thermostat shows the wrong temperature, you can adjust the temperature offset in Settings for small differences (±5°C). Larger errors may indicate a sensor issue. Contact Inspire for support.How do I change the batteries?Changing batteries on Ignite WiredPressing CH Mode and HW Mode does not bring up C1This articles describes why you do not get C1 on your Thermostat.Can I still control the heating if the Thermostat is disconnected?If your thermostat loses its Wi-Fi connection, it will continue to follow its existing heating schedule. Current boost and lock settings will remain active, but remote access and setting changes…How do I view Signal Strength?You can check signal strength from the app, on the Thermostat or directly on the Smart Sensor. A stronger signal helps ensure reliable communication between your devices.The thermostat display is blankIf your thermostat display is blank, check whether the Display Standby setting is set to turn the screen off.