All CollectionsTroubleshootingPlease Select Unit TypeIgnite TouchIgnite TouchIgnite TouchJBy James Hunter1 author·7 articlesHow do I change the batteries?How to change batteries on the Ignite Touch Thermostat.Choosing the Best Location for Your Inspire SystemThis article describes how to position your Inspire devices to ensure you have a good WiFi and RF SignalIf batteries run out, will the schedule still run?What happens to the heating and hot water if the batteries run out.Can I still control the heating if the Thermostat is disconnected?If your Thermostat loses connection due to flat batteries or signal issues, heating control will be unavailable both locally and remotely.The thermostat display is blankIf your thermostat display is blank, touch the screen to wake it. If the display remains blank, check the batteries.How do I view Signal Strength?You can check signal strength from the app, via Bluetooth using Installer Diagnostics, or directly on the Thermostat. A stronger signal helps ensure reliable communication between your devices.When does the padlock show?The thermostat padlock flashes whenever a button is pressed and the requested action is not allowed.