If you've changed your broadband router or Wi-Fi network, your Inspire thermostat will need to be reconnected to the internet.
Using the Inspire Home Automation App
If you can log in to your account:
Open the Inspire Home Automation app.
Select Tools.
Tap Changed Router.
Follow the on-screen instructions to reconnect your thermostat.
If you don't know your account login details
Open the Inspire Home Automation app.
Select Reconnect Device.
Follow the on-screen instructions.
If you don't have the app
You can reconnect your thermostat using our online reconnection tool: