All CollectionsTroubleshootingPlease Select Unit TypeIgnite Wireless (March 2021 Onwards)Ignite Wireless (March 2021 Onwards)Ignite WirelessJBy James Hunter1 author·5 articlesPressing CH Mode and HW Mode does not bring up C1This articles describes why you do not get C1 on a Wireless Thermostat.Can I still control the heating if the Thermostat is disconnected?If your Thermostat loses connection due to flat batteries or signal issues, heating control will be unavailable both locally and remotely.How do I view Signal Strength?You can check signal strength from the app, via Bluetooth using Installer Diagnostics, or directly on the Thermostat. A stronger signal helps ensure reliable communication between your devices.If batteries run out, will the schedule still run?What happens to the heating and hot water if the batteries run out.The thermostat display is blankIf your thermostat display is blank, press any button to wake it. If the display remains blank, check the batteries.